Saturday, November 30, 2013

The Tough Decision

Madan sat staring at the two reports lying on his table - he hadn't intended placing them like that, but subconsciously he had placed them on either side, as if weighing them. One was not a surprise, but delightful still.

Nikesh, his marketing manager - marketing, had pulled off the impossible - what was impossible for others but nothing to him. He had single-handedly signed up four major clients for the products they manufactured. It was a coup, four coups in fact, of sorts. But that was expected of Nikesh - he was a brilliant communicator, a great marketing guy who had risen up the hierarchy very fast and a great charmer who could charm the poison off a snake.

The revenues as a result of bagging these contracts would take the company to the next level. The down the line sales people would be challenged and motivated to achieve more. The production would go up and it was a win-win for all.

Madan had known Nikesh for long, and he knew his Sr. MM was brilliant. He had been planning how to reward this high achiever when the other report - or rather, the note - had been brought in.

In one moment, he felt as if the rug under him had been pulled. Since then, he had been unable to focus on anything, shuffling and unshuffling the two reports. Placing one on top of the other and then pushing them both away.

The success story tasted bitter. For along with it came an accusation that he could not ignore. One of the marketing executives who had helped Nikesh in signing up one of the clients accused Nikesh of not just taking all the credit, but also of gender discrimination and sexual exploitation.

She had clipped together the interactions with the senior management in the client company to prove that she was already pursuing that deal. For the other two, it was only her word against his.

Madan's head reeled. Unable to decide on a course of action, he quietly left for the day and avoided taking any calls. Finally, at night, he called Nikesh - to congratulate him on the sales and then gradually bring up the matter of the complaint.

"Shit!" Nikesh blurted. Madan's heart sank. He was left in no doubt of Nikesh's guilt. Nikesh was pleading, blaming the drinks, the high of achieving the deal closure, the ambiance and all other irrelevant reasons for his unforgivable behaviour.

Suddenly Nikesh stopped speaking. "Madan... I am sorry yaar. I even apologised to that girl and told her not to bring it up to you. I promised to make good..."

"Please, will you stop it?" Madan snapped.

There was a brief silence before Nikesh said, "By the way, remember the multinational you wanted to tap for the niche product we are developing?"

Madan's interest was piqued. "Yes?"

"I am in touch with the Indian head. His boss from the HO is coming next month and he promised to get me a meeting. Of course, that was before..."

Madan sighed. "We will talk about it tomorrow."

As he ended the call, he started seeing dollars and how Nikesh would be able to pull this one too. In less than six months, his company would be a global company.

Next morning, there was only one report on his table. The other one had been shredded and the writer promoted to head her own sales office in a city of her choice.

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